This type of care is often rare but always appreciated. Please know that your kindness and compassion mean very much to your patients.
Thank you, Ian H.
He experienced no pain and was treated with great care. We also told Dr. Castellvi how wonderful your place is.
Sincerely, Joe and Sandra S.
Thank you again! Sue H.
I feel so much better now that you’ve reassured me that everything is fine. You are one of a kind!
Thank you for all the extra kindness!
I wanted to let you know of my personal experience in your office. Thank you again.
Sincerely, Tracy W.
From the time we arrived until the time we left, I felt totally relaxed and comfortable. I must say that what I had expected to be an unpleasant experience by virtue of what I had to have performed turned out to be quite the opposite.
I attribute this solely to a facility and staff who truly do believe that patients come first. It shows in everything they say and do. Now we wouldn’t go anywhere else!
Again, thank you Richard and Diana A.
And in defense of that the public has built a wall of total distrust. I believe that Bayview is an absolutely unique facility. Not only for the services it renders, but for what is apparently your mission.
Needless tests are never appreciated and almost always identified at some poi nt. I was very impressed when you stated at my first visit to your facility, that you did not want to perform any procedures that were not absolutely necessary.
Most unusual. I thank you for daring to be different. It is never easy but it is always rewarding and distinctive.
Thank you, again, for your care and concern. I am humbled by it, and I please know that you are a very special person who gives from his heart unconditionally. Many blessings to you and yours,
With kindest regards, Susan C.
I just wanted to tell you what a wonderful experience I had at your facility recently. On May 14th I was there for an ultrasound of the left leg. From the time I arrived I was immediately greeted by Amanda Martinez she quickly and effectively took all my information down and processed the necessary paperwork all with a smile.
Your ultrasound tech was very nice and professional. You personally taking the time to speak to me just topped of the entire experience.
As you know customer service and patient retention has-always been one of my important projects when I was with JSA Medical Group (Cruz-Fana-Souchet MID) your staff is doing a great job.
You can be assured that I will recommend your facility to my colleagues and patients.
Rolando A. Reyes RN, EMT-P
Karla M. Ledoux-Coton, D.O.
Thank you to Dr. Cousin and his wonderful staff,
Thank you Dr. Cousin,
Dear Dr. Cousin,
I want to express my overwhelming enthusiasm for Bayview Radiology’s 3D CAT scan representations. The amount of information that is gleaned from these three dimensional color pictures is astonishing and certainly enables me to fully comprehend the existing bone pathology.
The additional information obtained by this technology is clearly invaluable in assisting me with surgical planning.
I would encourage you to make these images routinely available. I have no doubt that other physicians will be truly impressed by this remarkable technology. Thank you again.
Sincerely yours, John M. Rayhack, M.D.